Privacy Policy

Effective Date: 25 November 2025

At Shyamoli Technology Private Limited, we are committed to safeguarding your personal information. This Privacy Policy describes how we collect, use, protect, and manage your data when you access or use our website and services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Mobile number

  • Billing & shipping address

  • Payment information (processed securely via third-party gateways)

b) Order Information

  • Purchase details

  • Transaction history

  • Order logs and preferences

c) Device & Usage Data

  • IP address

  • Browser type

  • Operating system

  • Pages viewed and browsing behavior

d) Cookies & Tracking Technologies

Used to improve website functionality, analyze traffic, and enhance user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To confirm, process, and deliver orders.

  • Communication: To contact you regarding orders, updates, support, and promotional offers (if subscribed).

  • Personalization: To tailor recommendations and improve user experience.

  • Security: To detect fraudulent activity and secure our platform.

  • Legal Compliance: To meet lawful and regulatory requirements.

3. Sharing Your Information

We never sell or rent your personal information.
We may share data only in the following situations:

a) Trusted Service Providers

Including:

  • Payment processors

  • Courier and logistics partners

  • Email/SMS service providers

These parties access only the information required to perform their services.

b) Legal Requirements

We may disclose your information if required to:

  • Comply with laws

  • Respond to government or law enforcement requests

  • Prevent fraud or misuse

c) Marketing Partners (Optional)

Shared only with your explicit consent.

4. Data Security

We use strong technical and organizational measures to protect your personal data, such as:

  • SSL encryption

  • Secure servers

  • Limited access controls

However, no internet-based system is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute protection.

5. Your Rights & Choices

You may:

  • Request access to the personal data we hold

  • Update/correct your information

  • Request deletion of your data (subject to legal obligations)

  • Opt-out of promotional emails anytime

  • Withdraw consent wherever applicable

For any request, contact us at: Shyamoli80143@gmail.com

6. Cookies & Tracking

We use cookies to:

  • Improve website performance

  • Save preferences

  • Provide personalized content

You may disable cookies from your browser settings, but some features may not work properly.

7. Data Retention

We retain your data only for as long as necessary:

  • Inactive Accounts: 2 months

  • Pending Orders: 7 days

  • Failed Orders: 4 days

  • Canceled Orders: 7 days

  • Completed Orders: 1 month

After the retention period, data is securely deleted.

8. Third-Party Links

Our website may include links to external websites.
We are not responsible for their privacy practices.
Please review their policies before sharing any information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
All changes will be posted on this page with the revised effective date.
Please review this page periodically.

10. Contact Us

For any privacy-related questions or concerns, you may contact us at:

Name of the Office: Shyamoli Technology Private Limited
Designation: Arun Kumar Ghosh (DIN)
Address: C/o- Amaresh Das, Vill PO-Digha, PS-Gaighata, Digha, North 24 Parganas – 743245, West Bengal
📞 +91 8976380143
✉️ Shyamoli80143@gmail.com, info@shyshop.in
🕘 Working Hours: Monday – Friday (9:00 AM – 6:00 PM)

By using our website, you agree to the terms outlined in this Privacy Policy.